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iLearn
Frequently Asked Questions
General FAQs
- How do courses work?
- Where do the courses take place?
- What is the advantage of taking an online course instead of a regular course or even buying a book to learn more?
Enrollment FAQs
- How do I enroll in a course?
- What if the course I want to take has already started? Can I still enroll?
- What if a course I want to take is full?
- How much time do I have to complete a course?
Course Information FAQs
- Who are the instructors?
- How do I ask the instructor a question?
- What are the different parts of a course?
- How do I learn more about a specific course?
- What is in the lessons?
- How do I access my lessons?
- What do I do if I can't access my lessons?
- How do I obtain a certificate of completion?
Message Board FAQs
- How do I find the Message Board?
- How do I read my messages? How do I reply?
- How do I post a new question to the Message Board?
- How was I assigned the name that appears in the Author column when I post a message?
- How long will it take for the instructor to answer my question?
- How will I know when someone has responded to my question?
- How do I tag a post on the discussion forums?
- How do I report abuse on the forums?
- What does “This post is under review” mean?
- What does the “Subscribe” link do on the site forums?
- How do I unsubscribe from forum or topic notification e-mails?
- What are the user badges associated with my user name?
Edit profile FAQs
- What is my student profile?
- My student profile information is incorrect. How do I change it?
- What are e-mail settings?
- How do I change my password?
- How do I keep track of all my courses? How do I see my completed courses?
- What if I've forgotten my password?
Course Materials FAQs
- Will I need to purchase additional materials to take a course?
- Do I have to buy the materials online?
- How do I download the course materials that are in PDF format?
Technical Difficulties FAQs
- What do I do if I am having trouble accessing my iLearn profile?
- Does it matter which browser I use? Does it have to be a certain version?
- Do I need to download any programs or obtain any plug-ins?
- How do I bookmark this site?
- Why can't I view Flash content?
Site Participation FAQs
- What is RSS?
- What does the “Add this RSS feed” link do?
- What if my RSS reader isn't listed?
- What if I don't have an RSS reader?
- What are the yellow stars under the content title?
- What does “Share this site” mean?
- What if I don't already have an account on any of those social sites?
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