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Improving Communication: Say What You Mean

Improving Communication: Say What You Mean

If confrontation or negotiation leaves you tongue-tied, this course is for you. Whether you need to ask your boss for a raise, negotiate the price of a car, or set new boundaries with friends and family, you'll learn how to improve your ability to communicate. You'll learn the barriers to effective communication and how to refine your communication skills.

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Lessons

Lesson 1: Effective Communication: What Do You Mean?

The first steps to effective communication are learning how to identify common communication challenges and understanding the elements of good communication.

Lesson 2: Direct Communication Styles: Just Say It

Knowing what you want to say and keeping the perspectives of other people in mind can help you become comfortable expressing your needs and your wants.

Lesson 3: Refining Your Communication Skills: A Word's Worth

Being clear and direct when you are communicating with others will help you be more effective in getting your point across and will help you in difficult situations.

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What You'll Learn

  • Identify the root issues of communication challenges
  • Explain common communication challenges
  • Understand how to communicate more clearly and powerfully
  • Learn how to look for win/win situations

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